Privacy policy
At TANAZ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tanaz.shop or make a purchase.
Please read this policy carefully to understand how your data is handled.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website.
Personal Information:
- Contact Details: Name, email address, phone number, billing & shipping address.
- Payment Information: Payment method and transaction details (securely processed by trusted payment gateways).
- Account Information: If you create an account — username, password, and order history.
Non-Personal Information:
- Device & Browser Data: IP address, browser type, operating system, referring URL.
- Usage Data: Pages visited, products viewed, and interactions on the website.
2. How We Use Your Information
Your information is used to:
- Process Orders: Manage orders, payments, shipping, and delivery.
- Customer Support: Assist with queries, issues, and order-related concerns.
- Marketing: Send offers, updates, and promotions (only if you opt-in).
- Website Improvements: Analyze site usage and enhance user experience.
- Security: Prevent fraud and unauthorized transactions.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Payment gateways, shipping partners, email services, customer support tools.
- Business Transfers: If we undergo a merger or acquisition, your data may be part of the transferred assets.
- Legal Requirements: When required by law, court order, or government authorities.
4. Cookies & Tracking Technologies
We use cookies to:
- Save your preferences and cart details.
- Analyze website traffic.
- Provide personalized browsing and ads.
You may disable cookies through browser settings, but some features may not function properly.
5. Data Security
We implement industry-standard security measures, including encryption (SSL), to protect your data. Though we strive for complete security, no online system can be guaranteed 100% secure.
6. Your Rights
You may request:
- Access to your personal data.
- Corrections to inaccurate data.
- Deletion of your data (subject to legal obligations).
- Opt-out from marketing communications.
To exercise these rights, contact us at shoptanaz7@gmail.com.
7. Data Retention
We retain your information as long as necessary to fulfil the purposes of this policy or as required by law.
8. Third-Party Links
Our website may link to external websites. TANAZ is not responsible for their privacy practices. Review their privacy policies before sharing information.
9. Children’s Privacy
Our website is not intended for children under 13 years. We do not knowingly collect information from children.
10. International Users
If you access our site from outside India, your data may be processed in India. By using our services, you consent to this transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use of the site implies acceptance of updated terms.
12. Contact Information
For privacy-related questions or concerns, contact us at:
- Email: shoptanaz7@gmail.com
- Phone: +91 96562 35198
- Website: tanaz.shop
- Address: Perinthalmanna, Kerala, India